HAU Clean

Terms & Condition

HAU Clean

Terms & Condition

Terms & Conditions

Effective Date: September 9, 2025

Terms & Conditions

Effective Date: September 9, 2025

Welcome to HAU Clean. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Provided

HAU Clean offers residential cleaning and short-term rental cleaning services in Hawaii. Service availability may vary depending on location, property type, and scheduling.

2. Consultations & Scheduling

  • All new clients must request a consultation and walkthrough before services are provided.

  • Scheduling is subject to availability. We will confirm appointments via phone, email, or SMS.

  • You agree to provide accurate property details to help us deliver proper service.

3. Payments

  • Pricing will be provided after your consultation and walkthrough.

  • Payment is due as agreed upon in your service plan (per visit or recurring schedule).

  • We reserve the right to reschedule or cancel services if payment terms are not met.

4. Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

  • Last-minute cancellations may be subject to a fee.

  • If our team is unable to access your property at the scheduled time, the visit may be considered canceled.

5. Client Responsibilities

To ensure quality service, clients must:

  • Provide safe and reasonable access to the property

  • Secure pets, valuables, or hazardous items before cleaning

  • Inform us of any special cleaning instructions, allergies, or restrictions

6. Limitation of Liability

While we take great care in our work, HAU Clean is not liable for:

  • Pre-existing damage, wear, or fragile items not disclosed during consultation

  • Loss or damage resulting from improper use of your appliances, fixtures, or utilities

  • Delays or interruptions due to factors outside our control (e.g., weather, power outages)

7. SMS & Email Communications

By providing your phone number and email, you consent to receive service reminders, updates, and follow-up messages. Message and data rates may apply. You may opt out at any time.

8. Termination of Service

We reserve the right to refuse or discontinue service at our discretion if conditions are unsafe, inappropriate, or in violation of these Terms.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on our website with a new effective date. Continued use of our services after changes are made constitutes your agreement to the revised terms.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

HAU CLEAN

+1 808-466-0410

Hawaii, USA

Want to book a cleaning with us?

Book your free walkthrough consultation with HAU Clean. Simply click the button below to fill out our consultation form, and we’ll be in touch to confirm your appointment.

Copyright 2025. HAU Clean. All Rights Reserved.

Welcome to HAU Clean. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Provided

HAU Clean offers residential cleaning and short-term rental cleaning services in Hawaii. Service availability may vary depending on location, property type, and scheduling.

2. Consultations & Scheduling

  • All new clients must request a consultation and walkthrough before services are provided.

  • Scheduling is subject to availability. We will confirm appointments via phone, email, or SMS.

  • You agree to provide accurate property details to help us deliver proper service.

3. Payments

  • Pricing will be provided after your consultation and walkthrough.

  • Payment is due as agreed upon in your service plan (per visit or recurring schedule).

  • We reserve the right to reschedule or cancel services if payment terms are not met.

4. Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

  • Last-minute cancellations may be subject to a fee.

  • If our team is unable to access your property at the scheduled time, the visit may be considered canceled.

5. Client Responsibilities

To ensure quality service, clients must:

  • Provide safe and reasonable access to the property

  • Secure pets, valuables, or hazardous items before cleaning

  • Inform us of any special cleaning instructions, allergies, or restrictions

6. Limitation of Liability

While we take great care in our work, HAU Clean is not liable for:

  • Pre-existing damage, wear, or fragile items not disclosed during consultation

  • Loss or damage resulting from improper use of your appliances, fixtures, or utilities

  • Delays or interruptions due to factors outside our control (e.g., weather, power outages)

7. SMS & Email Communications

By providing your phone number and email, you consent to receive service reminders, updates, and follow-up messages. Message and data rates may apply. You may opt out at any time.

8. Termination of Service

We reserve the right to refuse or discontinue service at our discretion if conditions are unsafe, inappropriate, or in violation of these Terms.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on our website with a new effective date. Continued use of our services after changes are made constitutes your agreement to the revised terms.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

HAU CLEAN

+1 808-466-0410

Hawaii, USA

Want to book a cleaning with us?

Book your free walkthrough consultation with HAU Clean. Simply click the button below to fill out our consultation form, and we’ll be in touch to confirm your appointment.

Copyright 2025. HAU Clean. All Rights Reserved.